Fires are fast
Where do home fires start?
What to do in the case of a fire
Do these things to safely escape a fire
- Get down, get low, get out – smoke is poisonous, get underneath it on your hands and knees, and crawl to the nearest safe exit.
- Shut the doors behind you to stop the spread of fire and smoke.
- Shout Fire! Fire! Fire! to warn others.
- Ensure everyone is out of the building.
- Get out and stay out – never go back inside.
- Go to your safe meeting place – such as your letterbox.
- Call triple zero ‘000’ from a mobile or a neighbour’s phone.
- Wait for the Fire Service to arrive.
Call triple zero ‘000’
- Ask for Fire, Police or Ambulance.
- Stay calm, don’t shout, speak slowly and clearly.
- When asked give the:
- State you live in, street number, street name, suburb, nearest cross street.
Stay focused, stay relevant, stay on the line.
Calls to triple zero (000) are FREE 24 hours a day, every day.
If you are deaf or hard of hearing or have a speech impairment, the National Relay Service provides six ways to contact emergency services.